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Registration

PlayOLG wants its players to understand how their favourite games work and play within their limits.

  • 1
    Your information
  • 2
    Your account information
  • Step 3Registration confirmation review
  • Step 4 Check your email

Step 1. Your personal information

Notice of collection

Your personal information is collected by OLG and/or its third party service provider(s) pursuant to the Ontario Lottery and Gaming Corporation Act, 1999, and is used by OLG and/or its third party service provider(s) for the principal purposes of administering and managing the iGaming program, including player registration, play eligibility verification, payment processing, investigating/validating prize claims, fraud detection, publishing winners' information (nickname, city of residence, game(s) played and prize amount), facilitating the sign-up for additional/new services or offers provided by OLG and/or its third party service provider(s); for administering the Responsible Gambling program including player data analytics and providing you with feedback based on your play patterns and behaviours; for customer service and improving service delivery; for providing you with information you have opted into receive, including but not limited to marketing materials, contests, offers, coupons, and surveys; for research initiatives conducted by OLG; for disclosing your contact information by consent to research organizations for participation in research studies; for OLG's internal business purposes; and for complying with legal and regulatory requirements. You may direct questions to our Player Support Representatives.

For further information about OLG's privacy practices for iGaming, please refer to our iGaming Privacy Policy available here.

Notice of registration

You must be a resident of Ontario and physically located within the province to play.

PlayOLG allows each Player to register one account only. Accounts cannot be shared.

Any Players enrolled in the OLG Slots and Casino Self-Exclusion program are not permitted to create a PlayOLG account.

The above points, and other important account information, can be found in the Terms and Conditions.

 
 
All fields are required unless otherwise indicated. Providing full and accurate information will increase the success of registration.
Date of Birth Date of Birth
Address
Postal code Postal code
Phone Number Primary Phone Number (Residential landline is preferred)

I'm a Winner's Circle Rewards member (Optional)

I'm a Winner's Circle Rewards member (Optional)

Step 2. Your account information

Setting up your PlayOLG account
All fields are required unless otherwise indicated. Providing full and accurate information will increase the success of registration.

Your username must be 8-20 characters in length.

 

Sorry, that username is already taken. Please enter a new username. How about:

Your password must be 8-20 characters in length and include at least 1 number, 1 upper case letter and 1 lower case letter. Your password cannot contain your username or nickname.

Your nickname must be 8-20 characters in length and cannot contain your username or password.

 

Sorry, that nickname is already taken. Please enter a new nickname. How about:

The answers to these security questions will be used when recovering your account information. Please make sure the answers are unique to you and can be easily remembered.
Account preferences

Special Offers and Promotions

?Opt-in to receive special offers and exclusive promotions from PlayOLG.

PlayOLG Casino App

PlayOLG on the go: What is available on the mobile Casino App?

The Play OLG Casino App lets you bring the fun and excitement of slots and table games with you on your mobile device.

Please note: Not all features are available on the App.

The following features are only available on our desktop site:

  • Make a withdrawal
  • Register a new credit or Visa debit card
  • Set or change your limits
  • View your complete PlayOLG Casino history
  • Register for Self-Exclusion

Please ensure the information you've provided is correct.
To access the PlayOLG Casino App while on a cellular network, you must opt in for mobile location services so that we may verify that you are within the province of Ontario. When you do so, you provide consent for your cellular provider to share your location with us when you use the App.

You may withdraw your consent at any time by replying STOP to our SMS message, or by visiting your My Account and My Mobile pages.

Standard message & data rates may apply.
Ontario Lottery and Gaming (OLG) Corporation is seeking your consent to send you electronic messages about PlayOLG.ca, including offers and promotions. OLG can be contacted at 4120 Yonge St., Suite 500, Toronto, ON, M2P 2B8 or playersupport@playolg.ca
Acknowledgements

You must accept the Terms and Conditions to continue. (Opens in a new window)

Step 4. Check your email

An email was sent to your email address . Please click the validation link in the email to complete your registration.

If you haven't seen this message in your inbox, please check your junk mail folder and add support@confirmations.playolg.ca to your address book.

Step 3. Confirm your information

  • Please review your information below to ensure it is correct.
  • If correct, click Submit to create your PlayOLG account.
  • If incorrect, click Edit.