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Lottery FAQs

QWhat is Free Play?
QIf I have a Lottery Subscription, does a Free Play replace my subscription purchase for the next scheduled draw?
QHow do I buy a lottery ticket online?
QCan I use a retailer to check and/or redeem the lottery tickets I purchase online?
QCan I use the PlayOLG site to check or redeem a ticket I bought at a retailer?
QCan I save my favourite numbers?
QCan I do a Quick Pick online?
QCan I purchase tickets for future draws on PlayOLG?
Q How will I know if I’ve won?
QHow do I claim my winnings?
QDo I have to visit a Prize Centre for big wins?
QIf I win, do I need to have my photo taken?
QIs there a limit imposed on my internet lottery play?
QCan I cancel my lottery tickets?
QSome of my co-workers want to purchase lottery tickets as a group. Why can’t I do this on PlayOLG?
Q How old do you have to be to purchase or play lottery tickets in Ontario?
QWhere can I find winning numbers for a draw?
QWhere do PlayOLG's proceeds go?
QWho do I contact for more information about OLG lottery products?
QI heard that LOTTO MAX is changing. What changes are being made to the game?