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Top FAQs

QWhat is Lottery Free Play?
QWhere can I check the number of Free Plays I have won with my lottery ticket purchase?
QHow can I withdraw cash from my PlayOLG account?
QHow long does it take for PlayOLG to verify my account?
QWhat can I do if I'm having a problem making a deposit?
QIs the OLG Prize Centre closed?
QHow do I claim my winnings?
QHow will I know if I’ve won?
QI am having trouble getting through to Player Support. What can I do to get an answer to my question?
QWhy does PlayOLG need my occupation information?

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