HOW TO REGISTER ON OLG.CA

Need a hand in registering for an OLG account? We're here to help.
Register in just five steps to start playing. Let’s begin!

Step 1:

CREATE YOUR OLG ACCOUNT

On the upper right corner of the header, select ‘Sign Up’ to start the Registration Process. Fill out important account details like your username and password. Once done, click ‘Continue.’

Step 1 create account screen

STEP 2:

TELL US ABOUT YOURSELF

Tell us a little about you! Fill out the required fields with accurate information so we can get to know you better. Rest assured, all your account and personal information are kept secure. You even get to choose your security questions for further protection. Once done, click ‘Continue.’
Step 2 create account screen

STEP 3:

SET YOUR PREFERENCES

LANGUAGE PREFERENCES

Choose between ‘English’ or ‘Français’.

MARKETING PREFERENCES

Want to be the first to hear about our exclusive promotions, special offers and new games / products updates? Simply select ‘Yes.’ If you change your mind, you can unsubscribe anytime by using the link provided in the email or by logging in and navigating to My Account > My Personal Info.

HAVE A PROMO CODE?

Enter the promo code in the field provided to redeem!

ACCEPT YOUR TERMS AND CONDITIONS

Be sure to read, understand and accept our Terms & Conditions by checking the 3 boxes before you click “Accept” to proceed to the next step.
Step 3 create account screen

STEP 4:

REVIEW & SUBMIT
YOUR REGISTRATION

Give your account and personal information one last look! Once you have determined that everything is accurate, just click ‘Submit’ to proceed!

Step 4 create account screen

STEP 5a:

GET VERIFIED

You’re almost there! You need to verify your email address to start playing. Go to the email you registered with, open the verification email in your inbox and click ‘Activate.’

Now you're ready! Simply login in and start enjoying OLG.ca!

STEP 5b:

IDENTITY VERIFICATION

If you’ve received the ‘Required info to complete your OLG registration’ email in your inbox we need some documentation to verify the following:  

  • Your Name 

  • Your Address 

  • Your Date of Birth - to ensure you are of age to use our products 

Go to the email address you registered with, open the above-mentioned email in your inbox and click ‘Upload your documents’. 

Preferred documents are government issued identifications such as:  

  • Valid Ontario Driver’s License 

  • Valid Ontario Photo Card 

If you do not have a valid Ontario Driver’s License or Valid Ontario Photo Card please submit one from each column in the chart below.

 

Government issued ID Bills and Statements 

  • Canadian Passport 

  • Certificate of Indian Status (Canada) 

  • Canadian Firearms license 

  • Canadian Citizenship Card 

  • Birth Certificate 

  • Similar Canadian Government ID 

  • Phone bill 

  • Cable or Internet bill 

  • Gas / Water / Electricity Bill 

  • Insurance / Mortgage / Property Tax statement 

All documents must be recent (within 2 months) 

 

Once submitted our team will review your documents and activate your account or reach out via email for more information. 

Now you're ready

Simply Login in and start enjoying OLG.CA

You must be of legal age to play — that’s 19+ for casino games, and 18+ for lottery. And you must be residing in Ontario and located in the province at the time you intend on playing. Sound good? Let’s play.