Registration

PlayOLG wants its players to understand how their favourite games work and play within their limits.

Registration

PlayOLG wants its players to understand how their favourite games work and play within their limits.

Step 1. Your personal information

Your personal information is collected by OLG and/or its third party service provider(s) pursuant to the Ontario Lottery and Gaming Corporation Act, 1999, and is used by OLG and/or its third party service provider(s) for the principal purposes of administering and managing the iGaming program, including player registration, play eligibility verification, payment processing, investigating/validating prize claims, fraud detection, publishing winners' information (nickname, city of residence, game(s) played and prize amount), facilitating the sign-up for additional/new services or offers provided by OLG and/or its third party service provider(s); for administering the Responsible Gambling program including player data analytics and providing you with feedback based on your play patterns and behaviours; for customer service and improving service delivery; for providing you with information you have opted into receive, including but not limited to marketing materials, contests, offers, coupons, and surveys; for research initiatives conducted by OLG; for disclosing your contact information by consent to research organizations for participation in research studies; for OLG's internal business purposes; and for complying with legal and regulatory requirements. You may direct questions to our Player Support Representatives.

Your personal information is collected by OLG and/or its third party service provider(s) pursuant to the Ontario Lottery and Gaming Corporation Act, 1999, and is used by OLG and/or its third party service provider(s) for the principal purposes of administering and managing the iGaming program, including player registration, play eligibility verification, payment processing, investigating/validating prize claims, fraud detection, publishing winners' information (nickname, city of residence, game(s) played and prize amount), facilitating the sign-up for additional/new services or offers provided by OLG and/or its third party service provider(s); for administering the Responsible Gambling program including player data analytics and providing you with feedback based on your play patterns and behaviours; for customer service and improving service delivery; for providing you with information you have opted into receive, including but not limited to marketing materials, contests, offers, coupons, and surveys; for research initiatives conducted by OLG; for disclosing your contact information by consent to research organizations for participation in research studies; for OLG's internal business purposes; and for complying with legal and regulatory requirements. You may direct questions to our Player Support Representatives.

For further information about OLG's privacy practices for iGaming, please refer to our iGaming Privacy Policy available here.

All fields are required unless otherwise indicated. Providing full and accurate information will increase the success of registration.

Date of birth
Ontario Lottery and Gaming (OLG) Corporation is seeking your consent to send you electronic messages about our products and services, including offers, promotions and research surveys. OLG can be contacted at 4120 Yonge St., Suite 500, Toronto, ON, M2P 2B8 or playersupport@playolg.ca

You may withdraw your consent at any time by using the unsubscribe link provided in any email, or by logging in and going to My Account>My Personal Info.

 

 

Next Step

Step 2. Your account information

Setting up your PlayOLG account

All fields are required unless otherwise indicated. Providing full and accurate information will increase the success of registration.

Your username must be 8-20 characters in length.
Your password must be 8-20 characters in length and include at least 1 number, 1 upper case letter and 1 lower case letter. Your password cannot contain your username or nickname.
Your nickname must be 8-20 characters in length and cannot contain your username or password.
The answers to these security questions will be used when recovering your account information. Please make sure the answers are unique to you and can be easily remembered.
 
Account preferences
PlayOLG Casino App: Play where you want, when you want!

Fit a casino in the palm of your hand! The PlayOLG Casino App is available for Android, iPhone and iPad.

To access the PlayOLG app using a data plan, you must register your mobile number and opt-in for location services via a text message. When using the app, your location is provided by your mobile carrier. Not to worry! This is only to verify that you are within the province of Ontario. And you can opt out at any time.

To access the app on Wi-Fi, there is no need to register your phone number, simply log in.

 

 

Please ensure the information you've provided is correct.

To access the PlayOLG Casino app using your data plan, you must register your mobile number and opt in for location service. This is only to verify that you are within the province of Ontario. Simply reply with “ALLOW” when you receive a text message about the PlayOLG App.

You can opt out at any time by replying STOP to the same text, or by visiting My Mobile page on our desktop site.

Standard message & data rates may apply.

 

 

 

Ontario Lottery and Gaming (OLG) Corporation is seeking your consent to send you electronic messages about our products and services, including offers, promotions and research surveys. OLG can be contacted at 4120 Yonge St., Suite 500, Toronto, ON, M2P 2B8 or playersupport@playolg.ca

 

Next Step

Step 3. Confirm your information

  • Please review your information below to ensure it is correct.

Personal Information (edit)

Account Information (edit)

Acknowledgements

You must accept the Terms and Conditions to continue. (Opens in a new window)

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