Registration

PlayOLG wants its players to understand how their favourite games work and play within their limits.

Registration

PlayOLG wants its players to understand how their favourite games work and play within their limits.

Step 1. Your personal information

Your personal information is collected by OLG and/or its third party service provider(s) pursuant to the Ontario Lottery and Gaming Corporation Act, 1999, and is used by OLG and/or its third party service provider(s) for the principal purposes of administering and managing the iGaming program, including player registration, play eligibility verification, payment processing, investigating/validating prize claims, fraud detection, publishing winners' information (nickname, city of residence, game(s) played and prize amount), facilitating the sign-up for additional/new services or offers provided by OLG and/or its third party service provider(s); for administering the Responsible Gambling program including player data analytics and providing you with feedback based on your play patterns and behaviours; for customer service and improving service delivery; for providing you with information you have opted into receive, including but not limited to marketing materials, contests, offers, coupons, and surveys; for research initiatives conducted by OLG; for disclosing your contact information by consent to research organizations for participation in research studies; for OLG's internal business purposes; and for complying with legal and regulatory requirements. You may direct questions to our Player Support Representatives.

Your personal information is collected by OLG and/or its third party service provider(s) pursuant to the Ontario Lottery and Gaming Corporation Act, 1999, and is used by OLG and/or its third party service provider(s) for the principal purposes of administering and managing the iGaming program, including player registration, play eligibility verification, payment processing, investigating/validating prize claims, fraud detection, publishing winners' information (nickname, city of residence, game(s) played and prize amount), facilitating the sign-up for additional/new services or offers provided by OLG and/or its third party service provider(s); for administering the Responsible Gambling program including player data analytics and providing you with feedback based on your play patterns and behaviours; for customer service and improving service delivery; for providing you with information you have opted into receive, including but not limited to marketing materials, contests, offers, coupons, and surveys; for research initiatives conducted by OLG; for disclosing your contact information by consent to research organizations for participation in research studies; for OLG's internal business purposes; and for complying with legal and regulatory requirements. You may direct questions to our Player Support Representatives.

For further information about OLG's privacy practices for iGaming, please refer to our iGaming Privacy Policy available here.

All fields are required unless otherwise indicated. Providing full and accurate information will increase the success of registration.

Ontario Lottery and Gaming (OLG) Corporation is seeking your consent to send you electronic messages about our products and services, including offers, promotions and research surveys. OLG can be contacted at 4120 Yonge St., Suite 500, Toronto, ON, M2P 2B8 or playersupport@playolg.ca

You may withdraw your consent at any time by using the unsubscribe link provided in any email, or by logging in and going to My Account>My Personal Info.

 

 

Next Step

Step 2. Your account information

Setting up your PlayOLG account

All fields are required unless otherwise indicated. Providing full and accurate information will increase the success of registration.

Your username must be 8-20 characters in length.
Your password must be 8-20 characters in length and include at least 1 number, 1 upper case letter and 1 lower case letter. Your password cannot contain your username or nickname.
Your nickname must be 8-20 characters in length and cannot contain your username or password.
The answers to these security questions will be used when recovering your account information. Please make sure the answers are unique to you and can be easily remembered.
 
Account preferences
PlayOLG Casino App

The PlayOLG Casino App lets you bring the fun and excitement of slots and table games with you on your mobile device.

Please note: Not all features are available on the App.

The following features are only available on our desktop site:

  • Withdraw Money
  • View your complete PlayOLG Casino history
  • Register for Self-Exclusion

 

Please ensure the information you've provided is correct.

To access the PlayOLG Casino app while on a cellular network, you must opt in for mobile location services so that we may verify that you are within the province of Ontario.  When you do so, you provide consent for your cellular provider to share your location with us when you use the App. 

You may withdraw your consent at any time by replying STOP to our SMS message, or by visiting your My Account and My Mobile pages.

Standard message & data rates may apply.

 

 

Ontario Lottery and Gaming (OLG) Corporation is seeking your consent to send you electronic messages about our products and services, including offers, promotions and research surveys. OLG can be contacted at 4120 Yonge St., Suite 500, Toronto, ON, M2P 2B8 or playersupport@playolg.ca

 

Next Step

Step 3. Confirm your information

  • Please review your information below to ensure it is correct.

Personal Information (edit)

Account Information (edit)

Acknowledgements

You must accept the Terms and Conditions to continue. (Opens in a new window)

Next Step